About Shelter

Shelter exists to fight for all those whose lives are blighted by the loss of their home – and all whose lives will be affected if things don’t change.


Our housing advice has been changing lives since 1966, and last year we gave information, support, and advice to millions of people facing homelessness or experiencing bad housing.

We believe a home is a fundamental human need and a basic moral right, as vital as education or healthcare. This right is being denied to millions of people whose lives are blighted by homelessness, bad conditions, soaring rents, lack of homes, discrimination and the threat of eviction.

The right to a safe home isn’t just the right to a roof over your head. It’s the right to somewhere safe, secure and affordable. It is an indictment of years of failure that across England and Scotland, as many as six million households are either denied this right, or are threatened with losing it. These six million households are the people Shelter exists to serve.

In the last few years, we‘ve really stepped up our ambitions, and we have also recognised that our organisation, and its culture, needed to evolve in parallel. This process of culture change has already achieved a great deal, but we’re not complacent, and we know that there’s still more to do. One aspect of that change is to set out – and create the environment to purposefully act on – a zero tolerance policy on all forms of hate and discrimination.

Everything we do will be to defend the right to a safe home.


Further Information

© 2021 Shelter, the National Campaign for Homeless People Limited Charity number: 263710 (England and Wales), SC002327 (Scotland). Company number: 1‌038133 88 Old Street, London, EC1V 9HU Authorised and regulated by the Financial Conduct Authority