You'll have the authority, expertise and seniority to work right across Shelter to achieve our ambitious goals and make a step change in our organisational culture. You will ensure that we are trained, engaged, informed, and supported to achieve our strategy, and that we are organisationally fit to respond to the challenges we can't yet see.
This role will be leading a number of specialist and important functions across Shelter. These include our entire volunteering activity (including retail), as well as internal communications and the involvement of people with lived experience, notably our groundbreaking GROW trainee programme. Moreover, you’ll be responsible for organisational culture in its entirety; for providing senior, strategic support to all our change programmes; and for all aspects of Learning and Development. Candidates must therefore have the experience, credibility and professional repertoire to lead all these functions at director level in a large, complex and dispersed organisation.
Engaging all our people will be key to the success of this directorate, which will ensure positive engagement across the organisation. The contribution of volunteers underpins nearly all areas of Shelter and is utterly critical to many, such as retail, services and fundraising. We will not achieve our 2029 strategic goals without volunteers, who also have a considerable contribution to make towards Shelter becoming an organisation which actively promotes equity in all its work.
The Anti-Racism Plan (to be published in October) will focus on actions, next steps and solutions, providing colleagues with the detailed recommendations for them to enact change within their own teams. It will also crosscut, inform and shape the way we deliver on the Shelter strategic aims for 2022 to 2025 (which is the next three-year phase of our current ten-year plan). Getting this crucial work right will create patterns of change, habits of learning and models of action which will unlock progress in other areas. You can read the Anti-Racism Steering Group's blog here.
Social justice, including a profound understanding of racism and the many ways in which inequity can overlap, must be the reason you come to work. As well as comprehensive experience and understanding of shaping and encouraging organisational change, candidates will bring an exceptional record of values-led leadership in high-profile, complex organisations. Highly strategic yet personable, you will model a comprehensive commitment to equity in all its forms, and specifically to anti-racism. You’ll understand the value of working appreciatively with people who have faced a range of severe challenges in their lives, and will be an excellent communicator of sometimes complex or challenging issues and concepts. Experience of taking a leading role in developing organisations and the management of significant budgets are essential, and you must be totally committed to making change happen.